Donjoy Iceman Pump Not Working

To make sure the pump can work e ectively keep the unit at the same height as the pad or no more than two feet below.

Donjoy iceman pump not working. If device is not functioning properly please contact donjoy product support. Dual pad connector allows two patients or two body parts to be hooked up to the same iceman. Donjoy iceman cleaning instructions. Pad and hose are wrapped too tightly or are kinked.

Donjoy iceman cold therapy. To drain the pad between uses hold it upright with the hose pointed toward the ground. The iceman classic is non sterile and is not intended to be sterilized. Do not attempt to sterilize the unit by any means.

If you need a new pump for your iceman sniff sniff you ll need to purchase a new system. Donjoy provides a 6 month warranty on the pumps. The donjoy iceman features a recirculation system that allows water warmed after flowing through the cold pad to be preserved and remixed with cooler ice water at a constant flow rate providing consistent cool water distribution throughout the cold pad. Always use a grounded outlet.

Cold pad will not cool down make sure trapped air is out of cold pad once power is applied. Iceman with dual pump recirculation technology. The pump for the donjoy iceman can not be purchased separately. Make sure cooler is filled with ice and water.

If your cold therapy unit ctu isn t working here are the steps you can take to troubleshoot. Check to see if control knob is not at warmest setting and adjust. A polar care hanger is available upon request if needed to hang the unit at the proper height. 2 the pump in the lid of the unit should hum and begin pumping when the unit is filled and plugged into a wall outlet.

Troubleshooting pump will not turn on check all electrical connections and make sure the wall plug has power. Make sure trapped air is out of pad. See instructions check water level. Make sure trapped air is out of cold pad once power is applied make sure cooler is filled with ice and water check all hose connections and make sure cold pads wrapped properly to allow water to flow check and clean filter cap located under the pump assembly.

Check and clean filter cap located under pump assembly. 1 verify that the machine is properly filled to the lines with water and ice.